How do I track my order?

Once your order ships, we email a tracking link so you can follow its journey.

What is your return policy?

Returns are accepted within 14 days of delivery for unopened items.

Do you offer warranty on devices?

Yes, all devices come with a 12-month manufacturer warranty.

Is my personal data safe?

We protect your data with strict privacy measures and GDPR compliance.

Can I get support after purchase?

Absolutely! Our team is here to help via email or WhatsApp anytime.

— PRIVACY POLICY —

Introduction

THE MOBILE SPACE VITA respects your privacy and is committed to protecting your personal data while communicating through WhatsApp Official API, RCS, and other platforms.

Information We Collect

We may collect:

• Name, phone number, address
• Device and browser data
• Cookies and usage data
• Message history and interaction logs

Purpose of Data Collection

Data is collected for:

• Order processing
• Customer communication
• Billing and support
• Promotional updates (with consent)

Consent for WhatsApp & RCS Data Processing

By opting into our communication, you consent to receiving messages via WhatsApp and RCS.

Legal Basis for Processing

Processing is based on consent, contractual necessity, and legal compliance under Indian IT laws.

How We Use Collected Data

We use data to:

• Provide services
• Send invoices and updates
• Improve customer experience
• Comply with regulatory requirements

Data Retention & Deletion

Data is retained as long as necessary and deleted upon request unless required by law.

Data Sharing with Third Parties

We may share data with:

• Meta (WhatsApp)
• Google (RCS)
• Telecom operators
• Payment processors

Security Measures & Encryption

We use secure systems, encryption, and access control to protect your data.

Cookies & Tracking Technologies

Cookies may be used to improve website experience.

Data Transfer & Storage (India-based)

All data is stored securely on India-based or compliant servers.

User Rights

You may request access, correction, or deletion of your data by contacting us.

Policy for Children

Our services are not intended for children under 18.

Updates to Privacy Policy

We may update this policy periodically.

Governing Law (India)

This policy is governed by Indian laws.

Contact Information

THE MOBILE SPACE VITA
Old Power House Road, Saraf Peth, Sangli – 415311
Phone: 9960957623
Email: ajitpandkar@gmail.com